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Privacy Policy

Activa Management Services, LLC


An Important Notice Concerning Your Privacy

At Activa Management Services, LLC and its affiliates ("AMS") maintaining your trust and confidence is a high priority. That is why we want you to understand how we protect your privacy when we collect and use nonpublic personal information ("Customer Information") about you, and the measures we take to safeguard that information. We also want you to understand the benefits of your relationship with us, including valuable services products you may receive. Activa Benefit Services, LLC and Activa Travel Services, LLC are all related by common control or ownership with Activa Management Services, LLC and all of these entities may be referred to in this Notice as "Affiliates", "we", "our", and "us".  References in this policy to "you" or "your" also includes your spouse, or other family members using AMS service products. Some of our sites contain links to other sites whose information practices may be different than ours. Visitors should consult the other sites' privacy notices as we have no control over information that is submitted to, or collected by, these third parties.

Information We Collect

As part of providing you with our products and services, we may obtain Customer Information about you, including:

  • Information we receive from you on applications, surveys, on-line registrations, contests, or other forms (such as your name, address, social security number, credit card numbers, phone numbers, E mail addresses, driver's license number and date of birth);
  • Information about your creditworthiness, credit history, and other information about you that we obtain from consumer reporting agencies, from other companies we work with, or from providers of marketing and demographic information, including information that may indicate your purchasing preferences, and information obtained in connection with our efforts to protect against insurance fraud; and
  • If you utilize online services, we retain your user ID and password and information about your use of our web site so that we can recognize you as a registered user of the online services and personalize your online session.

Information Security

Only those persons who need it to perform their job responsibilities are authorized to have access to Customer Information. In addition, we maintain physical, electronic, and procedural security measures that comply with legal requirements to safeguard Customer Information. Although we take appropriate measures to safeguard against unauthorized disclosures of personal information, we cannot assure you that Customer Information that we collect will never be disclosed in a manner that is inconsistent with this Privacy Notice.

Disclosures To Service Your Account

To provide customer service to you; to fulfill your requests for service products; to process your health care, insurance, financial and travel transactions; to conduct research and analysis; and to deliver other service products and programs, it is often necessary for us to disclose Customer Information to companies that work with us. For example, we may provide certain Customer Information to companies, including our Affiliates, as permitted by law or regulation, that perform services in connection with service products or programs, or that perform other business operations or services on our behalf.

Disclosures To Provide You With Offers For Products And Services

An important benefit of your customer relationship with us is the opportunity to receive offers for service products and services which may be performed by us or in cooperation with unaffiliated companies that provide special programs, services or discounts. We try to provide these offers to customers who are most likely to find them of value.

Offers For AMS Products And Services

We work with our Affiliates and other companies that perform marketing services on our behalf to develop and make offers to you of products and services of AMS, based on Customer Information. AMS does not sell customer information about our customers to unaffiliated third parties for use in marketing their products and services. When we provide Customer Information to third parties providing marketing services, we require that they protect the privacy of the information and use it only for the intended purposes.

Former Customers

If you decide to terminate your customer relationship with one of our companies, or your account becomes inactive or is closed for some other reason, we will continue to treat and safeguard your Customer Information as described in this Notice.

Online Information

To enhance your experience with our sites, many of our web pages use "cookies." Cookies are text files we place in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other Customer Information unless you choose to provide this information to us by, for example, registering at one of our sites. However, once you choose to furnish the site with Customer Information, this information may be linked to the data stored in the cookie.

We use cookies to understand site usage and to improve the content and offerings on our sites. For example, we may use cookies to personalize your experience at our web pages (e.g., to recognize you by name when you return to our site), and to enable you to use shopping carts on our sites. We also may use cookies to offer you products, programs, or services.

AMS's website, also, has security measures in place to protect the loss, misuse and alteration of the information under our control. When you visit our site, we protect you with Secure Socket Layer (SSL) technology, which is utilized by most popular browsers, including Netscape and Microsoft Explorer. This technology is intended to provide the advanced encryption tools necessary to protect information transmitted between your computer and our server, and while storing your information in our data base. Encryption simply means that your information is converted into code before it is dispatched over the Internet.

How To Contact Us

If you have any questions or concerns about the AMS online policy for this site or its implementation, you may contact us by e-mail at or call us at 1-888-899-0891.

Updates And Effective Date

From time to time, we may update this privacy notice. We will notify you about material changes in the way we treat personally identifiable information by placing a notice on our site. We encourage you to periodically check back and review this policy so that you always will know what information we collect, how we use it, and to whom we disclose it.

Ways You Can Protect Your Privacy

Here are some measures to take to help prevent theft of your identity:

  • Do not share your account information, including personal or secret code or passwords, with others.
  • Never provide confidential information to unknown callers.
  • Protect your account records including all statements and receipts.

If You Believe You May Be A Victim Of Identity Theft, You Should:

  • Contact AMS's customer service immediately.
  • Report the theft to each of these credit reporting agencies:
    - Experian 1-888-397-3742
    - Equifax1-800-525-6285
    - TransUnion 1-800-680-7289
  • File a police report in your local jurisdiction; retain the report number and name of the officer with whom you filed the report.
  • Contact the Federal Trade Commission's Identity Theft Hotline at 1-877-IDTHEFT to file a complaint or go to

The Privacy Notice posted on this site was updated on or about March 2008.

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